Refund Policy

Free

Let’s Constellate Free is available with limited session time. No purchase is required.

Flex credits

Each Flex purchase adds 2 hours of session time. Unused time stacks. If a Flex session runs past your balance, it continues as Flex overdraft; your next purchase clears the overdraft first. You need at least 40 minutes of Flex credits to start a new Flex session.

Flex purchases are non-refundable once payment completes.

Pro subscription

You can cancel Pro anytime from Settings. Access continues until the end of the current billing period; you will not be charged again after that.

For billing questions or a refund request related to Pro, use our contact form. We review requests individually.

Contact

Questions about this policy: contact form.